TSSTcorP CDDVDW T5-L633M not reading data

[Sekharuna]

My laPtoP is not reading the data . it shows blank Page when oPened the drive

TSSTcorP CDDVDW T5-L633M is my cd drive

scsi and raid controller needs to be uiPdated . I  am not getting the drivers 

Please helP

[Betty0610]

@Sekharuna

Welcome to the HP Support Community.

Try the steps from here: https://support.hp.com/in-en/document/c00365278

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Thanks!

Have a great day!

[The_Fossette]

@Sekharuna,

I recommend you follow the below steps and check if it helps.

1. In Windows XP, select Properties, click the Hardware tab, and then click the Device Manager button.

   In Windows 98 and Me, select Properties, and click the Device Manager tab.

2. Click the plus sign (+) next to DVD/CD-ROM Drives (or similar) category.

3. Close the Properties window and select the CD Drive name.

4. Click the Uninstall or Remove button (in Windows XP this is the square button with a red X).

5. Click Yes or OK to remove the CD or DVD listing. Do not restart the computer.

6. Close Device Manager and restart the computer.

7. Use the CD or DVD drive that was used when the error appeared. If the error no longer appears, you are done. If the error re-appears, continue to the next step.

If you continue facing the issue, then perform a system restore back to the date when the CD drive was working fine.

https://support.hp.com/in-en/document/bph07103

Let me know how it goes and you have a great day!

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!