Taking a screenshot on HP Envy laptop with the New Keyboard Layout.

[Robert166]

I cannot take a screenshot with my HP Envy 17-cg0008ca laptop with the New Keyboard Layout on which the Right Shift Key is also the Print Screen key "prt sc".

Nothing happens when I press the Windows key + Prt Scr (Print Screen).

[banhien]

@Robert166 

Have you tried to use Fn key + Prt Sc ?

Regards.

[Robert166]

Yes, I have also tried Fn key + Prt Sc, but nothing happens.

[slhajek]

Simultaneously press "fn" + "prt sc" (aka R Return key)

then paste to your desired platform, Word, Email, Etc 

[Robert166]

Simultaneously pressing "fn" + "prt sc" (aka R Return key) calls up the snipping tool on my HP Envy 17-cg0008ca laptop with the New Keyboard Layout.

However, most of the time, I just want to be able to save a screenshot (i.e. save a picture of my screen as a PNG graphic file to a Screenshots folder in my Pictures library) by simply pressing "Windows key" + "Prt Scr" (aka R Return key on my HP Envy 17-cg0008ca laptop with the New Keyboard Layout). 

Unfortunately, when I press "Windows key" + "Prt Scr" (aka R Return key), nothing happens.