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- Thaunderbolt option security level not available in BIOS

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01-24-2024 02:41 AM
Hello Team,
The docking station G5 does not connect with my HP Elitebook 840 G8 laptop,
After checking I noticed that there is no Thunderbolt security level option in the BIOS,
let's compare with a laptop which does not contain the error:
Laptop in error:
Laptop without error:
The part in red which is missing on the laptop which is in error.
Please help me to resolve this problem.
Thank you in advance
Best regards
02-06-2024 07:06 AM
Hello,
I have the very same problem at workplace, with the very same model of laptop. All of the laptops that I have checked, mirror what you have in your first photo, with the security level option not showing.
Did you find a solution to this? We've tried updating to the latest BIOS version and resetting the BIOS back to factory default, but the security level option still will not show.
Regards,
Richard