The Bios is missing the system board and serial umber information

[athomeservices]

The BIOS is missing the correct system board information, serial number, product number. How can I update this information?

[The_Fossette]

@athomeservices,

Welcome to the HP Forums!

Thank you for posting your query on this forum, it's a great place to find answers.

I reviewed your post and I understand that you want to know how to update the system information in BIOS.

Don’t worry, I assure you I will try my best to get this sorted.

I recommend you follow the steps in the below article and check if it helps.

https://support.hp.com/in-en/document/c01443496

Let me know how it goes and you have a great day!

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

[athomeservices · Accepted solution]

I ended up using the Bios Configuration Utility--
Just had to find the right "EXE" Program to input the data. Ended up using HPBQ193.EXE.

Thats the one that worked with the HP Model 17-E Series Notebook.

Thanks for the reply.

[The_Fossette]

@athomeservices,

Perfect, I am really glad to hear that! 

If any other questions arise, please feel free to write back to me.

Good day! Take care 🙂

Cheers!