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‎12-29-2020 09:43 AM

HP Recommended
Product: Spectre 360
Operating System: Microsoft Windows 10 (64-bit)

My fan won't shut off. I've shut down and restarted. Everytime the fan comes on and won't turn off.

 

1 person had the same question
5 REPLIES 5

‎12-29-2020 09:49 AM

HP Recommended

We need to know the precise model so we can perhaps find the BIOS emulator. There is a "fan always on" option in the BIOS of some models which can be turned off. 

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‎12-29-2020 09:58 AM

HP Recommended

Model 13-w013dx

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‎12-29-2020 10:11 AM

HP Recommended

No BIOS emulator posted. Check the BIOS tap esc and then F10 for setup and see if you have a fan always on setting. 

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‎12-29-2020 10:18 AM

HP Recommended

ESC and F10 didn't do anything. I've had my computer for a few years and this just started so I don't believe an "Always On" setting would be the problem.

 

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‎12-29-2020 11:52 AM

HP Recommended

If its an older computer its possible that dust has clogged the area around the processor and cooling fan. If you have a can of compressed air, stick a bent-out paperclip in the fan grille to hold the fan blades from spinning out of control and blast in compressed air. If dust flies out it may do some good and return the cooling to proper operation. Also possible it needs to be opened and have the fan cleaned and new cooling compound on the processor. 

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