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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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If that driver update package did not work, it is likely that your ZBook 15 has the Realtek PCIe Media card instead of the Alcor Micro version.
That can be verified by booting into Windows 11, invoking the Device Manager and expanding the Memory Technology device.
You should see the manufacturer name of your card reader there. It should be just below the Keyboards device.
Here is a link to the Realtek USB and Media card reader driver package download
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
HP Recommended
If that driver update package did not work, it is likely that your ZBook 15 has the Realtek PCIe Media card instead of the Alcor Micro version.
That can be verified by booting into Windows 11, invoking the Device Manager and expanding the Memory Technology device.
You should see the manufacturer name of your card reader there. It should be just below the Keyboards device.
Here is a link to the Realtek USB and Media card reader driver package download
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
2
0
0
HP Recommended
HP Recommended
You're welcome!
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
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