The Smart Adapter is not functioning correctly

[Help_Adam]

I've had this problem for about a week now, 

first i noticed this problem was when I was some CPU intensive tasks & generally when on battery it isn't really at its best in performance, So i connected the charger & noticed performance drops significantly, it was running slower than on battery. Later i tested some games & got Lag & delays, but when i un-plugged the power adapter it ran smoothly.

I've run some diagnostics on my battery & i get "Primary Battery: OK". So i ran some diagnostics on the AC Adapter and got 

AC Adapter test: Warning 

Component Test: Warning 

(A Danger Symbol here)  The Smart Adapter feature failed to return valid data

Current Version 6.3.2.0

Things i have Already tried 

1)I Tired a wall socket

2) Updated Bios (shows 2019 as latest update)

3)Factory reset via HP Recovery Manager 

4)Installed all drivers from HP Support assistant 

5)updated my display drivers

6)uninstalling Microsoft  ACPI-Compliant Control Method Battery & Microsoft AC adapter, & then restarted 

5)all updated in windows updated after the factory reset

[Raj1788]

@Help_Adam

Thank you for joining the HP Community

Appreciate all your time and efforts!

I would personally suggest you contact our HP Support for further assistance.

Click here: https://support.hp.com/us-en/contact-hp?openCLC=true

Make sure you select the Country and Region.

Keep me posted on further assistance. Hope that helps! 

Have a great day ahead!