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    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended

The batery of my Laptop mod.17bw0001np discharges even when it is disconnected.

What  i must do to resolve this problem

1 REPLY 1
HP Recommended

The only suggestion I can offer would be to turn off the fast startup option in the Windows control panel>power options.

 

With fast startup enabled, that is more like a hibernation state that uses some battery power to maintain the Windows status, when you elect to shut down the PC.

 

How to enable or disable fast startup on Windows 11 | Windows Central

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