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- The battery does not charge

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09-25-2024
08:12 AM
- last edited on
09-30-2024
12:51 PM
by
JessikaV
Hola necesito tu ayuda
Hice una prueba de batería y el resultado fue
COMPROBACIÓN DE LA BATERÍA: Primaria - Reemplazar (40)
Estado lógico primario: celda defectuosa (40), estado de carga: no disponible
ID DE FALLA 0LQ9VT-9TDA01-MFPV4J-CA5L03
Batería primaria
¿Ahora qué debo hacer?
Mi pc tiene batería incorporada
gracias
09-25-2024 11:44 AM
Hi
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