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Common problems for Battery
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HP Recommended
Victus by HP 15.6 inch Gaming Laptop 15-fa0000 (599K2AV)
Microsoft Windows 11

When I tested the battery in my device, it received the error "U7LFSW-BAECAP-MFPX1G-C0EC23" and was told that it needed to be replaced. I request that I be contacted on this issue.

1 REPLY 1
HP Recommended

Hi @ExclusiveNinja,

 

Welcome to the HP Support Community. 

 

I'd be glad to help you! 

 

To get the battery replacement, I would request you to contact HP Phone support who can schedule a repair as per the warranty and the issue can be fixed.

 

For that to happen, we will give you additional instructions/information via Private Message.

 

Please check your inbox on the forums page for the private message.

 

Please mark this post as Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Nal_NR-
HP Community Moderator



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