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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
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    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
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Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
Example: Pavilion 15
Microsoft Windows 10 (32-bit)

My battery percentage is not decreasing, it is stuck. When i plug it, it goes up but as soon as i unplug it it stops moving. Its a brand new computer, i tried re-installing the battery driver and re-installing windows but no change.

1 REPLY 1
HP Recommended

I have the same problem with my newly purchased laptop. Have you got any solution?

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