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- The bottom of my computer has gaps in the chassis? Is this n...

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02-12-2020 08:01 AM
I noticed this morning that the underside of my HP Envy 15" now appears to have a gap in between the bottom piece (with the vents) and the top/side piece. These gaps are not symmetrical, and they differ in width on the two sides. I have attached some pictures (see the gaps on the edge). I have only owned the computer for 2 months, and hope that I am either paranoid and seeing something that has always been there, or this problem is not a bad one.
02-14-2020 01:55 PM
Welcome to the HP Support Community!
I reviewed your post and I understand that there are gaps on the chassis.
Don’t worry, I assure you I will try my best to get this sorted.
I recommend you contact support and they will assist you in this regard.
Here is how you can get in touch with support.
1)Click on this link – www.hp.com/contacthp/
2)Select the product type.
3)Enter the serial number of your device or select let HP detect your product option.
4)Select the country from the drop-down.
5)You should see the HP phone support number or Chat option listed.
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
The_Fossette
I am an HP Employee