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The bottom of my laptop has opened up and I cannot reconnect it

HP Recommended
HP Spectre
Microsoft Windows 10 (64-bit)

Product Name:  HP Spectre x360 15-CH011DX 15 inch laptop.  The bottom of the laptop is open.  The components inside are bloated and I cannot close the bottom of the device

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HP Support Agent
HP Support Agent
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Message 2 of 2
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@Chet_B

 

I reviewed your post and I understand that the bottom casing is open and the parts inside are bloated.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you contact support and they will assist you with the available service options for your computer.

 

Here is how you can get in touch with support.

 

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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