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‎12-20-2020 09:30 AM

HP Recommended
Product: HP Envy
Operating System: Microsoft Windows 10 (32-bit)

The bottom corner of the screen started to separated from the computer then cracked, It appears the hinges are not at the same level causing this issue. poorly designed or defective cant tell. Only had this device 1 y 1m and already having to spend 200+ to repair not happy

1 person had the same question
1 REPLY 1

‎12-29-2020 10:51 PM

HP Recommended

Hi @glynnthefrog,

 

Welcome to the HP Support Community.  

 

As this is a hardware issue, I'd suggest you contact HP in your region regarding the service options for your computer. 

 

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile name, you should see a little blue envelope, please click on it.   

 

Have a great day!  

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping! 

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