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‎09-05-2020 03:54 AM

HP Recommended
Product: x360 14cd0056tx
Operating System: Microsoft Windows 10 (32-bit)

The ctrl key of my laptop is stuck from inside. It is pressed. So when I press any other key, it becomes ctrl + the key. Even the touch is not working due to that. Please help

1 REPLY 1

‎09-05-2020 11:23 AM

HP Recommended

@Mohit4121 

I don't know what it is you expect US to do about a stuck key -- as we have no way of fixing this issue from here.

 

The key could be stuck from something underneath it on the base.  It could also be stuck from something on top of the membrane underneath the key.

 

You would have to take the laptop into a local laptop service facility and see if they can clean out the area under the key.

 



I am a volunteer and I do not work for, nor represent, HP
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