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Locked

‎09-23-2024 01:57 AM

HP Recommended
Product: HP ENVY 13-ay1000 x360 Convertible PC (3T489AV)
Operating System: Microsoft Windows 11

I have posted about my laptop issue on 10 Aug 24 that my display is damaged due to the hnige problem.

 And what I found that the Hinge of HP ENVY X360 have problem due to the design.

 

And when I have contact to HP Authorized Service Center, the repair cost is nearly the same price of new laptop and HP is not taking any responsibility of their product design.

 

When I bought Second Hand Honda car and when I go to the service center and what they found that my car have issue due to production error on Airbag Inflator.   And they replace the Airbag Inflator free of charge and they take fully responsibility on their product.

 

HP is also not small company but now, they can not take responsibility on their product.

 

If HP can not take the responsibility on their product design, I will not use any HP products any more ......

 

 

 

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