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HP Recommended
ENVY 4700

The drivers for this device are not installed. (Code 28) - 

Device ROOT\NET\0000 was migrated.

Last Device Instance Id: ROOT\NET\0000
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Location Path:
Migration Rank: 0x0
Present: true

On Feb 20 20 - 

Driver Management concluded the process to install driver nettap60.inf_amd64_bec9f85489d74657 for Device Instance ID ROOT\NET\0000 with the following status: 0x0.

 

Now showing DEVICE UNKNOWN

 

What driver do i need?  I have reinstalled the drivers from HP website and updated Intel drivers,  Fault still present after reboot.

 

4 REPLIES 4
HP Recommended

Hi:

 

Usually, you can right click on that device, select uninstall, restart the PC and it won't show up again, such as in this example.

 

Solved: Re: Windows 10 Device Manager Unknown Device ROOT\NET\0001 - Dell Community

HP Recommended

uninstalled and rebooted and it still does not recognize the correct driver

HP Recommended

Sorry that didn't work.

 

Unfortunately, I don't have any other suggestions for you to try.

 

There is no standalone driver for that device that I know of.

HP Recommended

any idea what the device is?

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