• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended

My HP 15-dw-0083wm laptop started flashing 5 long and 3 short lights.  I opened the back which is remove the long rubber feet one has 4 phillips screws and one has 1 screw then there are 2 screws on the front of the bottom remove those.  The cover clicks off with an old credit card as a tool.

Once you get the bottom cover off unscrew the battery maybe 4 screws.  Remove the battery and then replace it.

My computer turned back on no problem so far.  It's working great.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.