The f6 and f12 Mute keys orange light does not light when mute.

[SolsticeV]

The f6 - Audio and f12-Microphone Mute keys do not light up with the orange light when Audio and/or the Microphone are muted. What is the cause and what is the solution?

[Max3Aj · Accepted solution]

@SolsticeV, Hello and welcome to the HP Support Community!

Thanks for posting your question. I'm here to help you get things back on track.

You're experiencing an issue where the F6 (Audio Mute) and F12 (Microphone Mute) keys on your HP Spectre x360 - 13t-aw000 CTO do not light up with the orange LED indicator when muted. This can be due to a few reasons, especially after a Windows update or driver change. Here's how to resolve it:

Update Audio and Hotkey Drivers

• Open Device Manager (Right-click Start > Device Manager).
• Expand Sound, video and game controllers.
• Right-click your audio device (e.g., Realtek or Intel Smart Sound) and select Update driver > Search automatically.
• Do the same under Keyboards and System Devices for any HP Hotkey or Keyboard-related entries.

Alternatively, download the latest drivers from the HP support page - Official HP® Support

Check HP Hotkey Support Software

• Go to Apps & Features and ensure HP Hotkey Support or HP Quick Launch Buttons is installed.
• If not, download and install it from the HP support site above.

Enable Mute LED via Sound Settings

• Go to Settings > System > Sound.
• Scroll down and click More sound settings.
• Under the Playback and Recording tabs, right-click your default device > Properties.
• Check if there are any enhancements or advanced settings that might disable LED indicators.
• Also, try toggling mute from here and observe if the LED lights up.

BIOS Update (if applicable)

• Sometimes, a BIOS update can restore hardware-level LED functionality.
• Visit the HP BIOS update page and follow the instructions carefully. Official HP® Support

I hope the information shared has been useful and resolves your concern.

Wishing you a smooth and hassle-free experience ahead!

If this solution helped, please click “Accepted Solution” so others can benefit too. Don’t forget to hit the “Yes” button if you found this helpful!

Warm regards,

Max3Aj

HP Support