The hinge on my laptop is broken

[Emily9536]

The right hinge of my HP laptop has failed and now the bottom of the laptop is prying open when I open or try to close the laptop. It is getting worse and worse. This was a very expensive laptop and I have always taken good care of it so this is very suprising for me. I think the plastic hinges were not a a great design for such a heavy screen/laptop.

[The_Fossette]

@Emily9536

I reviewed your post and I understand that the right hinge is broken.

Don’t worry, I assure you I will try my best to get this sorted.

I recommend you contact support and check the available service options for your computer.

Here is how you can get in touch with support.

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

Let me know how it goes and you have a great day!

P.S: Welcome to the HP Support Community 😊

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

Stay Home – Stay Safe