The keyboard of my HP ENVY x360 - 15m-dr1011dx isnt working properly. only some keys are working.

[itachi_1]

The keyboard of my HP ENVY x360 - 15m-dr1011dx isnt working properly, only some keys are working and majority of them are not working. this issue happened after 1 week of updating my laptop to windows 11 and ive tried out every solution available on youtube videos but to no use.

[Echo_Lake]

@itachi_1

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help,

I did go through the Software and Driver Downloads of your product and found out HP does not have any downloadable software or drivers for your product for that operating system.

Let's find and install updated software and hardware drivers for your computer with Windows.

1. Restart your PC to ensure any previously downloaded updates are correctly installed.

2. In Windows, search for and open Check for updates to open Windows Update.

   • If updates are available, click Download, and then wait for the updates to install.

     

   • If the computer is up to date, click Check for updates, and then click Download if any updates are found.

     

3. If Restart now displays, click it to complete the update.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.