The smart hard disk has detected an imminent failure.

[Netter33]

It started with me getting a black screen and I  got an error about the bios.  I researched and did the  HP things to put  a new bios on a thumb drive. Started up the laptop and it worked.... briefly. Now I'm getting :

Hard drive/SSD drive short DST check Failed  and, 

The smart hard disk has detected an imminent failure.

Failure ID U32BG0-95DA6R-GXGJ2J-60SR03 Product ID 4AG18UA#ABA

How do I fix this? I tried following the instructions here -  https://support.hp.com/us-en/document/c01443502 but when it got to  Component  Test and to choose Hard Drive well  that is not an option that shows for me. I have  Processor, Memory, Storage, Power, Audio, Keyboard, Mouse/Touchpad, Network, System Board, Touch Screen, USB Port, Video, Webcam and  Back to main menu. No Hard Drive Option.  So what do I do? How do I fix this?  

At one point I was given an option (after restarting my computer a zillion times) to "install windows".  I got out of that because  I wasn't sure what it meant  as I already have windows, so was this a way for the computer to try and repair itself? if I "install windows" the next time it comes up, will i lose word, excel and those types of programs if I let it install? I've already backed up  the files on my desktop and don't know if there is anything else I need to back up. Any advise is welcome. I'm not super computer tech savvy.

[TEJ1602]

@Netter33, Welcome to HP Support Community!

I appreciate your efforts in trying to resolve the issue. The failure ID indicates that the hard drive has failed.

Please reach out to the HP Support in your region regarding the service options for your PC.

Hope this helps!

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