The system (Laptop) get heated even with simple browsing.

[samadkakar]

The system (Laptop) get heated even with simple browsing. What could be the reason. I have already upgraded the BIOS as per HP help center direction but the prblem is still there.

[Echo_Lake]

@samadkakar

Welcome to HP Forums,  

This is a great place to get support, find answers and tips,
Thank you for posting your query, I'll be more than glad to help you out 🙂

I see that HP Pavilion 13-an0000 Laptop PC is overheating, I appreciate your efforts to try and resolve the issue.
Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

•  When was the last time it worked fine?
• What is the operating system?
• Have you made any hardware/software changes?
• Did this happen after a recent window or software update?

While you respond to that, I recommend you to perform the following link to isolate the issue and arrive at a fix:

Click here to know about Reducing Heat Inside the Laptop to Prevent Overheating.

Hope this helps! Keep me posted for further assistance.

If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below,

Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner,

Thank you for posting in the HP Support Forum.  Have a great day!

[samadkakar]

1. This is new laptop, from the first day the systems get heated with browsing.

2. I have never change any hardware or softwar.

3. As per HP service center advice, the only  BIOS driver was updated to resolve the issue, but the problem still exist.

4. The windows is 64 bits.

the laptop is only 5 dyas in my used and it is brand new laptop. I dont think there is any issue of dust.

[Echo_Lake]

@samadkakar

Thank you for posting back.

I understand you are in need of support,

And to help you out, I'm sending out a Private message to assist you with the next course of action.

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Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage