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‎09-08-2024 04:49 PM

HP Recommended
Product: Victus by HP 16.1 inch Gaming Laptop PC 16-s1000 (90P67AV)
Operating System: Microsoft Windows 11

It seems that the warranty of my Victus 16 laptop, which I purchased online on 05/09/2024, with serial number: CND4101P6R product number: A05PJEA, started on 29.04.2024. This makes it almost 5 months ago. I use translation It might be a little wrong.

date of purchasedate of purchaseWarranty start dateWarranty start date

 

 

  

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1 REPLY 1

‎09-08-2024 05:20 PM

HP Recommended

Yes, the warranty start date is about right based on the serial number.

 

The week of the PC's manufacture was during the 10th week of 2024 (March 4th - March 10th), based on the 4th, 5th and 6th characters of the serial number.

 

HP starts the warranty clock ticking after the PC leaves the assembly plant.

 

What you have to do is to contact a HP customer service rep starting at the link below and have the warranty start and end dates adjusted to the day you purchased the notebook.

 

HP ile İletişime Geçin | HP® Türkiye

 

You can also try to do this online via the warranty dispute process:

 

target=_blankHP PCs, printers - Dispute a warranty status | HP® Support

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