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SirFunker Honor Student
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Thermal Paste AND Thermal Pad Replacement.

OMEN by HP - 17-an124cl
Microsoft Windows 10 (64-bit)

I just bought a refurbished OMEN by HP - 17-an124cl and the heat is rising up fast. im also seeing a flash of Pink vertical stripes down the center every once in a while in games...    I want to replace Thermal Paste AND Thermal Pads. Will this void my warranty? And what size of Thermal Pads do they use? Or should I send it in for repair?
Thank you all!

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SirFunker Honor Student
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I ordered some Thermal Pad Replacements 1.5 and 1.0 mm pads. I will see what they are, when they get here...

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HP Support Agent
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@SirFunker

 

If the Notebook still has warranty, it is recommended to get the Notebook serviced by HP if needed.

 

If the Notebook is overheating alot, you can try upgrading the graphics card drivers and the BIOS from this Link: https://support.hp.com/us-en/drivers

 

Thank you 😊

 

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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SirFunker Honor Student
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Thanks for some input! The drivers and BIOS are both up to date. But if I have a 2 year warranty, Do you know if changing the thermal paste and pads will void this? 2 years is a long time for my liking to not change it out..

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Thermal Paste AND Thermal Pad Replacement.

@SirFunker

 

Since Thermal Paste and Pads are not considered as customer replaceable parts, doing so will void the warranty.

 

If you are facing any issues with your Notebook, I suggest you contact HP Support for Service Options

 

Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true and select your Country to get the Contact details for HP Support

 

Thank you

KrazyToad
I Am An HP Employee

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