Thermal issue Spectre

[Ramarao51]

I had a spark from my spectre laptop. Is this a common known problem 

[Kuroi_Kenshi]

Hi @Ramarao51,

I understand your HP Spectre laptop produced a spark, which can be concerning. While this is not a common issue, it’s important to take precautions to ensure your safety and prevent damage.

Power Off and Unplug – Immediately turn off your laptop and disconnect it from the power adapter.

Do Not Use – Avoid using the laptop until it has been inspected. Sparks can indicate electrical or battery issues.

Avoid Charging – Do not attempt to charge the laptop until the issue is resolved.

Inspect for Damage – Look for visible signs of burns, melted parts, or unusual smells.

Keep Away from Flammable Materials – Place the laptop on a non-flammable surface in a safe area.

To help us investigate the issue further, please provide the following details privately:

First Name:

Last Name:

Serial Number:

Product ID:

Contact number:

Full Address:

Country:

Pincode:

Email:

Best Time to reach: 

To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile name. 

You can use this link as well: 

Private Messages - HP Support Community

Once we have these details, we can guide you on the next steps safely.

Best regards,