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R-G2
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Message 1 of 2
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Thunderbolt 3 port nonfunctioning

HP Recommended
Omen 15
Microsoft Windows 10 (64-bit)

I bought this laptop specifically to record music on using the Thunderbolt 3 port. The port has never worked. I spent a few hours with customer service and they told me that they would have to do a hard reset. My warranty has expired and I need to get the thunderbolt 3 port functioning. Any advice?

Thanks

 

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banhien
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Message 2 of 2
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@R-G2 

 

What is your record musics device ? Is it compatible with Thunderbolt™ 3 port ?

 

Regards.

BH
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