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Thunderbolt Charging

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HP Envy x360
Microsoft Windows 10 (64-bit)

I have a new HP Thunderbolt and when connected to my c-type connector on my HP ENVY x360 laptop it will not charge the battery??????

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What EXACTLY is your HP Envy x360  ? Please use the following way to find out the model/product of your machine


Please do NOT post its Serial number (s/n).


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System Information
Product name:HP ENVY x360 m6 Convertible
Product number:W2K41 UAttABA
Serial number:xxxxxxxxxxxx
Software build ID:16WW2BMT6058S ABA8D ABA
Motherboard ID:81AC
Feature byte:3K5F6b7K7N7R7WaBapaqasauawbVbhbpbzcbdUdXdpdq.mT
OS version:ML
Service 10:20160805
BI0S:F. 59-12/10/2019
Keyboard revision:53.27
Total memory:12.00 GB
Processor name:lntel(R) Core(TM) ¡7-6560U CPU @ 2.20GHz


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