Torx T4 M2 ×3.2 screws Where to buy screws for my Spectre x360?

[mammata13]

Hi, where can I find these screws? I need them as I have lost one but can't find them on the internet

[DavidSMP]

@mammata13,

Thanks for stopping by the HP Support Forums.  After reading your post I see that you need assistance with buying screws for the base enclosure of the computer. It will be a delight to assist you here.

Superb analysis of the issue before posting. Kudos to you on that score. 🙂  

 For better clarity and to assist you better I would require more information regarding this:

• Please let me know the complete model# and product# of the computer to assist you correctly.

For now, try these steps:

• Contact HP Partsurfer via this link: https://hp.care/2tp77rQ and follow the on-screen instructions to order them.
•  
• You could also contact HP phone support to order the screw kit by following these steps:

HP Technical Support can be reached by clicking on the following link: https://hp.care/2r9wSvP

• Once the support page opens please select the country in which you're located. Next, enter your HP model number on the right.
• Next, choose the 'Contact Support' tab at the top and scroll down to the bottom of the 'HP Support- Contact' page to fill out the form provided with your contact information.
• Once completed click the 'Show Options' icon on the bottom right.
• Lastly, scroll down to the bottom of the page and select 'Get phone number.' A case number and phone number will now populate for you.

They will be happy to assist you immediately.

If the unit is under warranty, the manufacturer’s warranty should take care of it for you.

If the screw kit is available it will be sent to you.

• Also, check with HP parts store by following these steps from this link: https://hp.care/2FFxyBg (HP Notebook PCs - Ordering HP Certified Replacement Parts)

Perform all these steps patiently as it is critical to resolving the issue. Good luck to you. I will keep a watch for your response.  

Let me know how it goes and you have a great day!

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

Take care and have a blessed week ahead. 🙂

[mammata13]

Hi,

This is the exact model. HP Spectre x360 Convertible 13-ae0xx

[Riddle_Decipher]

@mammata13

It looks like you were interacting with @DavidSMP, but he is out for the day & I'll be glad to help you out, 

I'm the Riddle_Decipher & I'm at your service. 

I reviewed your concern and the entire conversation, did some research and here's what I recommend:

As advised earlier, if its the exact model: HP Spectre x360 Convertible 13-ae0xx, you may either Order HP Certified Replacement Parts using this link:

https://hp.care/2FFxyBg

Or, Simply Contact HP to have the replacement parts shipped to you (If available)

HP Support can be reached by clicking on the following link:  

* Open link:  https://hp.care/2moMFSc

* Enter Product number or select to auto detect

* Scroll down to "Still need help? Complete the form to select your contact options"

* Scroll down and click on HP contact options - click on Get a Case & phone number.

They will be happy to assist you immediately. 

If the unit is under warranty repair services under the manufacturer's warranty will be free of charge.

If you would like to thank me for my efforts to help you, 

feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below, 

Followed by clicking on the "Accept as solution".

Have a great day!