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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
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HP Recommended
HP Recommended
Whether or not the computer can support a touch screen display depends on the model of the computer.
You will need to know the model name / product number to find the information.
To find whether your computer has a touch screen display installed now
Does my computer have a touch screen?
Control Panel > icon view > Device Manager
Tab View > Check Show hidden devices
Open Human Interface Devices
Look for HID-compliant touch screen
To find whether your computer will support a touch screen display
Open
Enter the device type and model name of your HP product
Next,
Open Category Setup and User Guides
Find and open the Maintenance and Service Guide (name of document might vary)
Search the document for "touchscreen"
Track through the document to find out whether the feature is supported -- and which part numbers are used.
The service guide also provides the replacement procedure to replace the screen and any related components.
Replacing the screen is considered a mid-level procedure.
If you get that far, YouTube has lots of "how-to" videos on how to complete tasks of this type.
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References / Resources
HP Device Home Page - References and Resources
Learn about your Device - Solve Problems
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Warranty Check, Security & Viruses, Software and Drivers, Setup & User Guides, Product Specifications, Accounts and Registration, Warranty & Repair
Open
Enter the device type and model name of your HP product
Thank you for participating in the HP Community --
People who own, use, and support HP devices.
Click Yes to say Thank You
Question / Concern Answered, Click my Post "Accept as Solution"
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Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
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