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‎09-21-2016 06:13 AM - last edited on ‎09-22-2016 09:37 AM by Retired

HP Recommended

I am so glad to write this to you sir.From yesterday onwards I am facing networking and touchpad issue in my laptop.I cant go use courser from touch pad .I had tried wireless mouse but not worked properly. Laptop also mute .No voice from speakers too.

 

 

plz guide me to solve .

 

 

Yours faithfully,

 

Samir Vahora.

(removed content)

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-21-2016 07:48 PM

HP Recommended

Hello Samir

 

As all these issue started if you can perform a system restore to previous date issue might get resolved. Either a update or software corrupt could have caused this issue.

Let us know how it goes!

"I work for HP."
****Click the (purple thumbs up icon in the lower right corner of a post) to say thanks****
****Please mark Accept As Solution if it solves your problem****

Regards
Manjunath

View solution in original post

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3 REPLIES 3

‎09-21-2016 07:05 AM

HP Recommended

Hello 

 

Please refer the following links for troubleshooting steps

 

Touchpad issue:

 

http://support.hp.com/us-en/document/c03523373

 

Network Issue:

 

http://support.hp.com/us-en/document/c01891123

 

Audio Issue:

 

http://support.hp.com/us-en/document/c04973149

 

 

Was this reply helpful? Yes No

‎09-21-2016 07:48 PM

HP Recommended

Hello Samir

 

As all these issue started if you can perform a system restore to previous date issue might get resolved. Either a update or software corrupt could have caused this issue.

Let us know how it goes!

"I work for HP."
****Click the (purple thumbs up icon in the lower right corner of a post) to say thanks****
****Please mark Accept As Solution if it solves your problem****

Regards
Manjunath
Was this reply helpful? Yes No

‎09-22-2016 03:20 AM

HP Recommended

Hello there!!!!,

 

 

 

I have tried for system restore but as per your guidance I have not..Give some link or video clarify to do so if you can ..M having trouble for network issue.I aslo tried by device manager to solve driver problem..Still 2 drivrs are missing.when i try to update via pendrive than at same moment driver insatalled but after that moment when u restart n use the network connection ..same problem asire again n again.....plz guide me....

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