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- Touch pad mouse not working - yellow light

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10-17-2016 05:53 PM
Hi all, I must be an idiot. I've read through all the posts and found the method of toggling the trackpad by double tapping on the top left. I am able to do this and even toggle the visual indicator. I get indications in the OS that the trackpad is being enabled/disabled as expected. My problem is that when I go to enable the trackpad, the OS can see that I am touching the trackpad, but the cursor/mouse does not respond on the screen.
My trackpad worked when I first took the laptop out of the box and completed my companies OS installation, but has not wanted to work since. Am I missing something? How can I make my trackpad usable again?
12-03-2016 10:00 AM
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