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- Touch pad (mouse) not working

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06-25-2024
06:09 AM
- last edited on
08-05-2024
08:52 AM
by
JessikaV
Mouse (touch pad) not working..I have changed all the settings in device manager in I2C HID Device..but it's still not working..I have updated my drivers but it's still not working
06-27-2024 08:13 AM
Hi @Rahul0812,
Welcome to the HP Support Community
I understand you are facing an issue with your HP Product. Not to worry I will help you to get a resolution to resolve the issue.
To assist better:
- May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share your personal information such as serial, phone number, email ID, etc.
I hope this helps! Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
A_Gayathri
HP Support Community Administrator.