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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Touchpad Gestures

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10-19-2025 04:30 AM
recently i had updated my laptop from wondows 10 to windows 11 and after that i have faces the problem that the Touchpad gesture is not working.
i`m having issues with the touchpad gestures, the
I want to know, if the touchpad function for mouse is working, than it can`t be a problem with the physical part itself right?
Anything else i can try?
mouse is working just fine, but no gestures, like double finger to scroll page
11-29-2025 04:19 PM
Welcome to HP Support Community, @Harish63
Thank you for posting your query, I will be glad to help you.
If you upgraded to Microsoft Windows 11 and your touchpad gestures stopped functioning, this is most likely a software-related issue—not a hardware fault—especially if basic input such as cursor movement still works.
Follow the steps below to restore gesture support:
1. Verify Touchpad & Gesture Settings
Open the Search bar and type Touchpad settings, then press Enter.
Confirm:
Touchpad = ON
Multi-finger gestures such as Two-finger scrolling, Three-finger, or Four-finger gestures are enabled.
2. Update or Reinstall Touchpad Drivers
Open Device Manager.
Navigate to Mice and other pointing devices.
Look for your touchpad device (may list as Synaptics, ELAN, or Precision Touchpad depending on your model).
Update Driver
Right-click → Update driver
Select Search automatically for drivers
Reinstall Driver (if update fails)
Right-click → Uninstall device
Restart the laptop
Windows will reinstall the default driver automatically
3. Check for System Updates
Open Settings
Go to Windows Update
Click Check for updates
Install all pending updates and reboot the system
4. Configure Advanced Gestures (Optional)
Open Touchpad settings
Select Advanced gesture configuration
Customize 3-finger swipe, 4-finger tap, or multi-touch commands as required
5. Refer to Manufacturer Guidance
If your device is an HP laptop, consult the official gesture and driver guide:
HP Notebook PCs - Using the touchpad
Additional Notes
If gestures work in Windows but not in BIOS/UEFI, it indicates a driver/software layer issue.
When gestures fail only after an OS upgrade, compatibility patches from Windows Update or updated drivers from HP usually resolve the issue.
I hope this helps.
Take care and have a good day.
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