Touchpad and or mouse can't open any programs when computer first turned on

[QuilterKimberly]

When I turn on my computer I can move my mouse around, but I can't click on anything to open any programs.  If I open task manager, I then can use my mouse/touchpad with no issues.  I've tried testing the component and my drivers are up to date.  This just started recently.

[Jos1_]

Hello QuilterKimberly, go to Device Manager and uninstall the driver, then restart the laptop. After restarting the laptop, download these drivers that I have given you the links.

https://ftp.hp.com/pub/softpaq/sp151501-152000/sp151898.exe

https://ftp.hp.com/pub/softpaq/sp138501-139000/sp138554.exe

https://ftp.hp.com/pub/softpaq/sp141001-141500/sp141262.exe

https://ftp.hp.com/pub/softpaq/sp141001-141500/sp141263.exe

Also download these two tools that I leave you to download.

https://ftp.hp.com/pub/softpaq/sp151501-152000/sp151723.exe

https://ftp.hp.com/pub/softpaq/sp153501-154000/sp153576.exe

Greetings.

[QuilterKimberly]

I appreciate the response.  This did not work for me.  Again, I start up my computer and I can move my mouse, but I can't click on anything to open a program.  I can't click on anything with either my computer mouse pad nor an external mouse.  I can do a ctrl-alt-delete and go to task manager and then they both work that I can open a program.