Touchpad/cursor stopped working on HP Envy x360

[little_kitty]

My laptop has exactly the same problem. It just stops working after resuming Windows from sleep. It happens again and again. Almost every two/three weeks since three month ago. HP support even has my touchpad replaced. It still happens. The solution currently for me is to flash the BIOS. Whenever cursor disappears, I have to flash BIOS to get it back!  So, HP, would you please come up with a real working solution?

[KrazyToad]

@little_kitty

Welcome to HP Support Community

I suggest you download and run the HP Support Assistant from this Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p...

HPSA will automatically search for all the latest drivers for your Notebook

1. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

   

2. Click Check for updates and messages to scan for new updates.

   

3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.

4. Click the update name for a description, version number, and file size.

5. Select the box next to any updates you want to install, and then click Download and install.

Also ensure Windows is up to date.

Select the Start  button, and then go to Settings  > Update & security  > Windows Update , and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available

Keep me posted how it goes

Thank you and have a wonderful day 😊

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.