-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
7
1
0
HP Recommended
HP Recommended
Unfortunately, HP did not support your notebook for Windows 11
What you can do is use a Synaptics driver for Windows 10 and install it in compatibility mode.
"How to install Device Drivers in Compatibility mode
- Right click on the driver program icon, click on Properties.
- Click the Compatibility tab.
- Check the Run this program in compatibility mode for box and select the Preferred Windows.
- Click on Apply and click OK button."
The drivers for Windows 10 for your notebook are at the URL below.
https://support.hp.com/us-en/drivers/selfservice/hp-15-da1000-laptop-pc/23301551/model/24896321
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for?
Ask the community