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‎05-21-2020 02:58 PM - edited ‎05-21-2020 02:59 PM

HP Recommended
Product: HP Spectre x360 - 15t-bl100 CTO
Operating System: Microsoft Windows 10 (64-bit)

The front edge of my touchpad is bowing upwards a bit rather than lying flush with the keyboard surface (see photo). I do not know how long is has been this way.  From a quick search online, I see that the touchpad is above the battery. What should I do to determine if this is a mechanical issue or a battery issue? The computer is about three years old.Touchpad.jpg

2 people had the same question
2 REPLIES 2

‎05-22-2020 02:38 AM

HP Recommended
Does the touchpad still work now?
1 person found this reply helpful
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‎05-22-2020 10:48 AM

HP Recommended

Yes the touchpad still works. I called one of the authorized service center stores about the issue and they said that since the touchpad is located above the battery, the bowing upward could be a sign of the battery expanding, which is dangerous. So I have taken the laptop to a computer store to be looked at.

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