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- HP Community
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- Notebook Hardware and Upgrade Questions
- Touchpad is buggy.

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03-30-2021 01:57 PM
Hello, community!
Recently I noticed that my laptop's touchpad is buggy when I am using it disconnected from the charger.
when I am connecting it to the charger it becomes perfectly fine again. this odd phenomenon occurs only after few minutes i am using the laptop, and if I am restarting the computer, it works fine again for about 30 min.
To be more accurate - upon touching the touchpad, it takes about 3 seconds until it recognizes my fingers, and than when it recognizes my fingers the mouse movement is very buggy.
I tried uninstalling and reinstalling the touchpad driver, unfortunately, it didn't solve my problem.
All of my drivers are updated, including BIOS.
* when it happens, an external mouse is working fine, so I think that the issue is with the touchpad / its drivers from HP.
03-30-2021 06:41 PM - edited 04-04-2021 05:50 AM
Edit: I couldn't resolve the issue, I performed this step which I thought solved the issue, but it returned:
I Deleted the Synaptics driver and Downgraded it to the previous version. Works perfectly now.
The buggy Version is: 19.5.9.49 Rev.A
Downgraded to (Working Version): 19.5.9.45 Rev.A
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