• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP Pavilion x360 14 Convertible PC 14-dy0000 (300N1AV)

HP Pavilion x360 14 Convertible PC 14-dy0000 (300N1AV)

 

The touchpad has stopped working on my laptop. 

I have tried the common fixes - restarting laptop, updating device, updated the touchpad automatically & manually installed in device manage, configured BIOS settings. These offer a quick fix and the touchpad works again but stops again after 15 minutes or so each time. 

Does anyone have a solution that will fix this long term?

Thank you.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.