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Microsoft Windows 10 (64-bit)

I can move the pointer all over the screen but when I position the pointer on something to open, close, select I get nothing. I have tapped all over the touch pad, followed the online instructions etc, but nothing works with the tap portion of the touch pad.

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@Bouldergolfer

Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

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