Touchpad tap to click feature doesn't work

[jandejande]

Hello everybody,
I have a small problem with Touchpad on my HP Pavilion dm4 running on Windows 10.
Tap to click feature doesn't work. 

At first tap to click was working fine but scrolling with two fingers was not. So I installed a new Synapsis touchpad driver and then scrolling with two fingers worked fine but I can't use tap to click function or tapping, not sure how is it called.
I tried all of the solutions from  HP support and neither worked. 
In Synapsis settings "Tapping" feature is activated but it does not work.

Is there any solution for this problem? I would be very grateful if you could help me!

[KNRK]

You could refer to this troubleshooting document to resolve the issue:

https://support.hp.com/us-en/document/c01983909

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Thank You,

K N R K

Although I am an HP employee, I am speaking for myself and not for HP

[_breethomsonn]

same my touchpad dosen't work 

how do you download the synapsis touchpad driver?