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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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04-20-2024 07:20 PM
Product: HP Pavilion x360 14 Convertible PC 14-dy0000 (23S38AV)
Operating System: Microsoft Windows 11
I have issues with touchpad; I can’t control the mouse by using touchpad as if it doesn’t exist. I tried many things, but when there is an update and if I do it after it, I will be able to use my touchpad again. Now I uninstalled it and am trying to download it again.
1 REPLY 1
04-20-2024 07:58 PM - edited 04-20-2024 07:59 PM
This is the latest touchpad driver for your system. Dated May 2023
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