Touchscreen not working after recovering from ghost touch.

[Vin1P]

Hi. I am having issues about the touchscreen on my pavillion 13-u135TU.

The windows doesnt recognize the touchscreen input and the I2C HID is issued.No touch input recognized

 problem in I2C HID

HID compliant- touch screen is missing

A few months back, the screen was experiencing ghost touch  ( so I had the problem looked over by the HP consultants and they said that they didn't have the firmware to fix that and just disabled the device for then and told me to wait. Around a week from that the os started crashing and it was a nightmare of BSOD. Again I went to them for the problem and they degraded my windows to 1511. Whenever i try to update windows through the update assistant i get BSOD'd.

What's more is that now windows doesn't even recognize the screen as a touch input (of course it still doesn't work) and the HID compliant-touch screen is now missing in device manager.

 So now,

1.The touchscreen is not in the hid compliant devices as it was before the problem.

2.There is a problem with I2C HID.

I have tried troubleshooting, hardware check and updating the drivers but none of them have solved the problem.

.

I saw another forum with a similiar problem but in their case, the os recognized the touch input and it was locked anyway.

[Vin1P]

Also turns out that firmware was made available a looong time ago. It doesnt help because the touchscreen is not recognized as existing by windows.