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- Trackpad not responding to the touches

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04-29-2024 02:40 PM
Product: HP Pavilion x360 14 Convertible PC 14-dy0000 (23S38AV)
Operating System: Microsoft Windows 11
Hi, The Touchpad is not working, couple of days back it worked when system Restart was made but now it was completely not working
1 REPLY 1
04-29-2024 05:18 PM
Here's a video from HP Support about troubleshooting touchpads in Win11:
https://www.youtube.com/watch?v=-9ubfihIt1I
I am a volunteer and I do not work for, nor represent, HP
Learn how to test and fix the touchpad when it has stopped working properly on HP Notebooks. This video covers performing resets, updating the drivers, and testing the touchpad through HP PC Hardware Diagnostics. Chapters: 00:00 Introduction 00:30 Turn the TouchPad off, then on again 00:48 Perform
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