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HP Recommended
HP Envy 360 convertible 15m-cp0xxx
Microsoft Windows 10 (64-bit)

The adapter I was using sparked itself out and stopped working, so I'm in need of a new one. I bought This because it listed my model number and the rest of the specs seemed right. (my old adapter had an output of 19.5V and 3.3 amps so I went off that)

But the problem is that when it came, the barrel was a few millimeters too long. Everything else fit, it looks like the exact same inner and outer diameter of my old adapter. Considering that barrel length is never even listed as a measurement in any adapter specs, I was left scratching my head at something I had assumed was a constant. Now I have no idea which adapter will actually fit my machine. Any help appreciated,

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@dylonk 

 

One model/product of charger can be shared by many models/products of your machine BUT your machine is NOT on the list. By the way, what is your HP Envy 360 convertible 15m-cp0xxx ? For example HP ENVY x360 - 15m-cp0012dx, its specs

 

     https://support.hp.com/au-en/document/c06017678

 

The above machine uses   65 W AC power adapter part # L24008-001. Probably your machine uses SAME charger. You can order from the following link

 

      http://partsurfer.hp.com/Search.aspx?searchText=L24008-001

 

or use part # to buy from other stores.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

2 REPLIES 2
HP Recommended

@dylonk 

 

One model/product of charger can be shared by many models/products of your machine BUT your machine is NOT on the list. By the way, what is your HP Envy 360 convertible 15m-cp0xxx ? For example HP ENVY x360 - 15m-cp0012dx, its specs

 

     https://support.hp.com/au-en/document/c06017678

 

The above machine uses   65 W AC power adapter part # L24008-001. Probably your machine uses SAME charger. You can order from the following link

 

      http://partsurfer.hp.com/Search.aspx?searchText=L24008-001

 

or use part # to buy from other stores.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

That one ended up being right, thanks a bunch.

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