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HP Recommended
Hello,
my PC is HP Spectre x360 - 15-ch011dx
and recently I was updating my drivers through the Intel® Driver & Support Assistant
when it came to updating the graphics driver this is the message I got:
"A customized computer manufacturer driver is installed on your computer. The Intel Driver & Support Assistant is not able to update the driver. Installing a generic Intel driver instead of the customized computer manufacturer driver may cause technical issues. Contact Hewlett-Packard (HP) for the latest driver for your computer."
so I went to HP's website to dl the latest drivers but I'm not seeing the graphics driver that I should be downloading.
I screenshot the driver info I currently have on my PC (UHD 620)
vs what's available to download on HP website (HD 620)
and I read this post about manually updating through Intel but my PC also has the nvidia card which apparently could create some issues
https://h30434.www3.hp.com/t5/Notebooks-Knowledge-Base/Updating-the-Latest-HD-Graphics-Driver-from-I...
I tried finding the answer myself but after going in circles I decided to post here. Any help would be greatly appreciated
HP Recommended
You have to use Intel driver on Mar 19, 2019 then.
Regards.
BH
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