Truevision drivers

[hankpm]

I need the latest drivers for the HD truevision camera.  Why is this such a closely guarded secret? Just post a **bleep** link to the driver.

[BAXTERFAM]

This is driving me crazy too!!! 

[asmita6658]

Hi @hankpm

Welcome to the HP Support Community. I'd be happy to assist you with the driver issue. 

To better assist you - May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

While you respond to that, please try these steps to update the Notebook PC - 

Step 1 Windows Updates -

1) In the search box, type and open Windows Updates.

2) Check for updates.

3) If the updates are available, click on install and restart the computer.

Step 2 HP Support Assistant Updates -

1) In the search box, type and open HP Support Assistant.

2) Check for updates.

3) If the updates are available, click on install and restart the computer.

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

[BAXTERFAM]

Mine is a HP Beats 15 Notebook with inbuilt truevision camera. 

[asmita6658]

@BAXTERFAM

Can you please help us with the product#?