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‎11-05-2023 05:45 AM

HP Recommended
Product: HP EliteBook x360 1040 G5 Base Model Notebook PC
Operating System: Microsoft Windows 11

how do i insert a sim in my laptop. i see a sim card slot on the left of my laptop where the pen magnetically attaches but the sim card tray won't come out. can someone help

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4 REPLIES 4

‎11-05-2023 06:48 AM

HP Recommended

You may want to read this post by @banhlen 

 

https://h30434.www3.hp.com/t5/Notebook-Wireless-and-Networking/How-to-insert-NANO-SIM-card-into-1040...

 

Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
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‎11-05-2023 02:26 PM

HP Recommended

i didn’t understand the post you sent can you explain it

 

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‎11-05-2023 02:45 PM

HP Recommended

Actually, I was hoping that @banhlen would answer.   Maybe in a day or two.


Anyway, I suspect you are missing the sim trey or the laptop did not come with that feature.

 

Try putting your serial number here and see what is listed

https://partsurfer.hp.com/partsurfer/

 

If the cellular device is optional it may not be in your system.  You might want to contact the seller.

Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
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‎11-05-2023 03:28 PM

HP Recommended

how can i tell if the cellular is optional the website looks very complicated when i do it

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