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‎07-19-2022 12:31 PM

HP Recommended
Product: OMEN by HP - 17-w253dx
Operating System: Microsoft Windows 10 (64-bit)

I need help locating and purchasing a replacement battery for my HP Omen. Its product number is W2N51UA#ABA. I have gone to the parts store and I do not see a replacement battery option. I would really like to get a new battery, as my current one has been telling me there is an internal issue with it for quite a while now. Is there any way to actually speak with a human representative from HP about this?

Category:
3 REPLIES 3

‎07-19-2022 12:55 PM

HP Recommended

@Michael_Rako 

 

Its specs

 

              https://support.hp.com/us-en/product/omen-by-hp-17-w200-laptop-pc/13823501/model/15257381/document/c...

 

It uses 6-cell, 62 Wh Li-ion part # 849911-850 which is N/A from HP stock right now

 

               https://partsurfer.hp.com/partsurfer?searchtext=W2N51UA

 

Please use part # and search online. Newegg has it for $29. It is an old style battery, very easy to replace.

 

Regards.

               

BH
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‎07-19-2022 01:13 PM

HP Recommended

Thank you for providing the part number for the battery, I was not even aware of the existence of the hp partsurfer site that you linked. I looked at the newegg battery you mentioned, and it has the wrong capacity advertised (49Wh instead of the the 62Wh from the original battery). Is there a specific vendor or link that would be supported or endorsed by HP?

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‎07-19-2022 01:22 PM

HP Recommended

@Michael_Rako 

 

You can search yourself. HP won't allow us to post links for other vendors.I can only make suggestion such as Amazon, Newegg ....

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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